Subject: [JIRA] (REL-168554) Refund Issue
From: "Manjunath (Jira)" <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 05:31:34 +0000

Manjunath *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-168554 Refund Issue 

Manjunath *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNDNjYWI1ZWZhYWU0NDU3OGIyMWY5NGRmNzZjM2JmMTgiLCJwIjoiaiJ9 )

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REL-168554 ( https://landmark.atlassian.net/browse/REL-168554?atlOrigin=eyJpIjoiNDNjYWI1ZWZhYWU0NDU3OGIyMWY5NGRmNzZjM2JmMTgiLCJwIjoiaiJ9 )

Refund Issue ( https://landmark.atlassian.net/browse/REL-168554?atlOrigin=eyJpIjoiNDNjYWI1ZWZhYWU0NDU3OGIyMWY5NGRmNzZjM2JmMTgiLCJwIjoiaiJ9 )
Updates
Manjunath 9:28 AM GST Resolution: Done Status: Work In Progress Completed Assignee: Manjunath Apoorv Joshi
Comments
Manjunath 9:28 AM GST

Hi @Apoorv Joshi

Mentioned Order was placed using the MADA card and Checkout is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, team will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.

Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-168554?atlOrigin=eyJpIjoiNDNjYWI1ZWZhYWU0NDU3OGIyMWY5NGRmNzZjM2JmMTgiLCJwIjoiaiJ9 )

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