Subject: New Reply Received - Please answer my query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 21:04:35 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Please answer my query  Ticket comment <div dir="auto">Reminder!<div dir="auto">Kindly resolve the below mentioned <a href="http://issue.it" rel="noreferrer">issue.it</a> would be very helpful.</div>
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<div dir="auto">Thank you</div>
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<div>On Tue, 14 Mar 2023, 06:41 Nusrat Naik, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear management<div dir="auto">You had promised you would be plooking into this matter and there has been No response frkm you for a long time now...I am highly disappointed and dissatisfied as a customer of landmark group...I did not expect such response</div>
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<div dir="auto">Angry customer</div>
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<div dir="ltr" class="gmail_attr">On Sun, 12 Mar 2023, 10:23 Nusrat Naik, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Centrepoint,<div dir="auto">I am very disappointed as a customer that you still havr Not solved my problem</div>
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<div dir="ltr" class="gmail_attr">On Sat, 11 Mar 2023, 16:36 Nusrat Naik, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Centrepoint, <div dir="auto">I AM still waiting for reply please...</div>
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<div dir="ltr" class="gmail_attr">On Sat, 11 Mar 2023, 10:17 Nusrat Naik, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I am still waiting for ur reply...kindly re issue our credit note ....i think the amount is 5.250 kd</div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Mar 2023, 17:24 Nusrat Naik, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Also note that this transaction n order number was received on my husband's email if <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Mar 2023, 17:18 Nusrat Naik, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Centrepoint,</div>Thank you for your response<div dir="auto">the order number is 8402877895 </div>
<div dir="auto">Rest everything i have no idea we gad returned few items and had got a credit note. Please help us out</div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Mar 2023, 15:50 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nusrat,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you.<br> </div>
<div dir="ltr">We would like to ask you kindly share with us the receipt or order id against which you received the credit note so that we can investigate further and assist you accordingly.</div>
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<br>​Looking forward to hear from you soon.<br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5821513