Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 16:10:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello i have an order and it was dropped off without setting up           07:28 PM, 14th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           07:36 PM, 14th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           07:38 PM, 14th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:41 PM, 14th Mar                     User                    Number 9749991           07:46 PM, 14th Mar                     User                    97499911           07:46 PM, 14th Mar                     User                    telepjone           07:46 PM, 14th Mar  
                    User                    not order id as i dont know the number           07:46 PM, 14th Mar                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check this for you.           07:48 PM, 14th Mar                     User                    Ok           07:49 PM, 14th Mar                   Mohammad                   Thank you for your patience.           07:51 PM, 14th Mar                   Mohammad                   Could you please confirm us the order id 8418847361?           07:51 PM, 14th Mar                     User                    Any news           07:54 PM, 14th Mar                     User                    yes           07:54 PM, 14th Mar                   Mohammad                   Thank you for the confiramtion.           07:56 PM, 14th Mar                   Mohammad                   Kindly let us know if the items under the order required any assembly?           07:57 PM, 14th Mar              
        User                    Yes           07:57 PM, 14th Mar                     User                    its a clothes rail           07:57 PM, 14th Mar                     User                    and shoe rack           07:57 PM, 14th Mar                     User                    ?           07:59 PM, 14th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:03 PM, 14th Mar                   Mohammad                   Thank you for the confirmation.           08:03 PM, 14th Mar                   Mohammad                   We will forward the issue to the concerned team to arrange the assembly by visiting at your home.           08:03 PM, 14th Mar                     User                    Ok let them contact me first dont just show up           08:04 PM, 14th Mar                     User                    i need to schedule           08:04 PM, 14th Mar                     User        
             Ok?           08:06 PM, 14th Mar                   Mohammad                   Kindly note that the team will contact you prior to visiting.           08:07 PM, 14th Mar                     User                    ok thanks           08:07 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           08:09 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5848647