Subject: Ticket Assigned - Conversation with Roberta Cassiem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 15:53:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roberta Cassiem Roberta Cassiem                    Hi there           07:28 PM, 14th Mar                     Roberta Cassiem                    What is the latest time to deliver? I am still awaiting my delivery or any communication from the courier           07:29 PM, 14th Mar                   Mohammad                   Good Evening Roberta, Thank you for contacting us, This is Khalid, I will be happy to help you.           07:37 PM, 14th Mar                     Roberta Cassiem                    Hi Khalid, please can you tell me when I can expect my delivery           07:37 PM, 14th Mar                     Roberta Cassiem                    This has not even been processed yet.           07:38 PM, 14th Mar                     Roberta Cassiem                    And is meant to be delivered today by 2pm.           07:38 PM, 14th Mar                     Ro
 berta Cassiem                    This is a major inconvenience           07:38 PM, 14th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:39 PM, 14th Mar                   Mohammad                   Thank your for your patience.           07:43 PM, 14th Mar                   Mohammad                   Kindly note that we will forward the issue to the delivery team to arrange the delivery on priority.           07:44 PM, 14th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:45 PM, 14th Mar                     Roberta Cassiem                    Ok. How much time are we talking? Today or tomorrow?           07:45 PM, 14th Mar                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           07:49 PM, 14th Mar     
               Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:53 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5848529