Subject: Ticket Assigned - Conversation with Ella
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 15:10:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ella Ella                    It is really disappointing and frustrating           06:41 PM, 14th Mar                   Mohammad                   Good Evening Ella, Thank you for contacting Max. This is Khalid, I will be happy to help you.           06:58 PM, 14th Mar                     Ella                    But aren’t you aware that this parcel is delayed for two days already and must be prioritized?           07:00 PM, 14th Mar                     Ella                    And must put a note that the customer will travel tomorrow won't will be prioritized.           07:02 PM, 14th Mar                   Mohammad                   We have already forwarded your query to the courier team to deliver your order on priority.           07:03 PM, 14th Mar                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           07:03 PM, 14th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:03 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           07:06 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:09 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5848151