Subject: Ticket Assigned - Conversation with Mariam
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 13:53:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariam Mariam                    Hello           05:40 PM, 14th Mar                     Mariam                    I have ordered online and received my order except one item it was canceled when I’m getting my refund?           05:41 PM, 14th Mar                   Mohammad                   Good Evening Mariam, Thank you for contacting Max. This is Khalid, I will be happy to help you.           05:44 PM, 14th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:47 PM, 14th Mar                   Mohammad                   We have checked and as we can see a refund of amount AED32.04 has been successfully processed on to Apple Pay dated on 3/13/23.           05:49 PM, 14th Mar                   Mohammad                   An email notification regarding the same was sent to your email address.           05:49 PM, 14th Mar                   Mohammad                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           05:49 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           05:51 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:53 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5847523