Subject: Ticket Assigned - Conversation with Josline Vithasha Mathias
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 13:24:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Josline Vithasha  Mathias Josline Vithasha  Mathias                    Hi           05:05 PM, 14th Mar                     Josline Vithasha  Mathias                    I have placed an order I got the msg saying dat today it’s out for delivery ? m leaving from the office .           05:06 PM, 14th Mar                     Josline Vithasha  Mathias                    My order number is           05:06 PM, 14th Mar                     Josline Vithasha  Mathias                             05:07 PM, 14th Mar                     Josline Vithasha  Mathias                    Pls advice me regards dis           05:07 PM, 14th Mar                   Mohammad                   Good Evening Josline, Thank you for contacting Max. This is Khalid, I will be happy to help you.           05:09 PM, 14th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:12 PM, 14th Mar                     Josline Vithasha  Mathias                    Thank you           05:12 PM, 14th Mar                   Mohammad                   Thank you for your patience.           05:13 PM, 14th Mar                   Mohammad                   As you know that your order is out for delivery.           05:15 PM, 14th Mar                   Mohammad                   We would like to inform you that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery and the you can instruct the driver to deliver the order as per your convenience.           05:15 PM, 14th Mar                     Josline Vithasha  Mathias                    It was mentioned today . And in the app it’s showing out for delivery in the morning around 10 am .           05:15 PM, 14th Mar                   Mohammad                   Kindly note that our delivery team delivers the order till 10PM.           05:17 PM, 14th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           05:17 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           05:18 PM, 14th Mar                     Josline Vithasha  Mathias                    Yes I have mentioned my office address . I vl leave at 5.30 pm after dat wat should I do ?? Where should I ask him to come           05:20 PM, 14th Mar                     Josline Vithasha  Mathias                    If I give my home addresss will he deliver there ??           05:21 PM, 14th Mar                     Josline Vithasha  Mathias                    That’s wat I want to confirm           05:21 PM, 14th Mar                   Mohammad                   You can ask him to come at your home address or you can ask him to reschedule the delivery for next day if you wish.           05:21 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           05:23 PM, 14th Mar                     Josline Vithasha  Mathias                    No thanks           05:23 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:23 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5847302