Subject: Ticket Assigned - Conversation with Mostafa
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 11:11:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mostafa Mostafa                    Hi           02:48 PM, 14th Mar                     Mostafa                             02:55 PM, 14th Mar                     Mostafa                    I have inquiry about above order           02:55 PM, 14th Mar                   Mohammad                   Good Afternoon Mostafa, Thank you for contacting Max. This is Khalid, I will be happy to assist you.           02:55 PM, 14th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:56 PM, 14th Mar                     Mostafa                    Thanks Mr. Khalid  I had requested a return regarding my order. And now I want to know I which stage is this return?           02:56 PM, 14th Mar                   Mohammad                   Thank you for your patience.           02
 :58 PM, 14th Mar                   Mohammad                   As per the tracking details the driver is out for pickup of your item today.           02:59 PM, 14th Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           02:59 PM, 14th Mar                     Mostafa                    My contact is active.  Your driver was supposed to pick up the item two days ago. Still they didn't pick up           03:00 PM, 14th Mar                   Mohammad                   Kindly note that the return collection general time frame is 2-5 days.           03:04 PM, 14th Mar                     Mostafa                    Oh got it.  You are right Thanks for providing information at the right time           03:05 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           03:08 PM, 14th Mar                     Mostafa                    No        
    03:10 PM, 14th Mar                     Mostafa                    Thank you so much           03:10 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:10 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846235