Subject: Ticket Assigned - Conversation with Hazel Lorenzo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 08:15:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hazel Lorenzo Hazel Lorenzo                    Hello           11:56 AM, 14th Mar                   Mohammad                   Good Afternoon Hazel, Thank you for contacting us, This is Khalid, How may I assist you today?           11:59 AM, 14th Mar                     Hazel Lorenzo                    I will send you a couple of email thread so you will get the info.           12:00 PM, 14th Mar                     Hazel Lorenzo                             12:01 PM, 14th Mar                     Hazel Lorenzo                             12:01 PM, 14th Mar                     Hazel Lorenzo                             12:01 PM, 14th Mar                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check the details for you.           12:02 PM, 14th Mar                     Hazel Lorenzo                            
  12:02 PM, 14th Mar                     Hazel Lorenzo                             12:02 PM, 14th Mar                   Mohammad                   Could you please confirm the order ID under which you have used the amount?           12:04 PM, 14th Mar                     Hazel Lorenzo                             12:05 PM, 14th Mar                     Hazel Lorenzo                    It didnt push through           12:05 PM, 14th Mar                     Hazel Lorenzo                    But amount was deducted from mu shukran pay           12:05 PM, 14th Mar                     Hazel Lorenzo                             12:05 PM, 14th Mar                   Mohammad                   We sincerely apologize for any inconvenience caused,           12:06 PM, 14th Mar                     Hazel Lorenzo                    Apologies for my follow up on the query but hope you understand that I have an important even to come to and items from there I will be using.           12:06 PM, 14th Mar   
                 Mohammad                   We will forward your query to the tech team and will be in touch with you asap to assist you in resolving this concern.           12:07 PM, 14th Mar                   Mohammad                   We request you to please allow us some time so we can work on this and do the needful.           12:07 PM, 14th Mar                     Hazel Lorenzo                    Sure. I have already emailed them as you can see from above           12:08 PM, 14th Mar                   Mohammad                   Sure we will update you via the email once we will hear back from the tech team.           12:08 PM, 14th Mar                   Mohammad                   Is there anything else I can assist you with?           12:11 PM, 14th Mar                   Mohammad                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:13 PM, 14th Mar                                          View conversation
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