Subject: New Reply Received - Conversation with Eunice Sanchez
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 07:19:06 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Eunice Sanchez  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:tahoma,sans-serif">Dear Mohammad and Babyshop team, </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">Apologies for missing out on your email. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">Appreciate checking on my case, the item was delivered on the 10th of March. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">Thank you and best regards,</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">Eunice Sanchez</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 13, 2023 at 9:21 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5824422</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5824422<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Eunice,<br><br>
</div>
<div dir="ltr">Thank you for getting in touch with Babyshop.<br><br>We apologize for the inconvenience caused to you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We are contacting you regarding your order with id: 9417988600.</div>
<div dir="ltr">​</div>
<div dir="ltr">We have checked and found that your order has been delivered to you on 3/10/23 7:38 PM.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We request you to kindly confirm us the same.<br> <br>Feel free to get in touch with us for further assistance.</div>
<div dir="ltr">​<br>
</div>
</div>
<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Babyshop </span>Support Team</div></div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5824422