Subject: New Reply Received - Items number
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 18:37:24 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Items number  Ticket comment <div dir="auto">Dear All , </div>
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<div dir="auto">Please still I didn’t received refund and it takes more than 14 days  I don’t know what happened before my order not completely and now refund shall i raise a request to take my rights !!!!!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Mar 2023 at 7:05 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Ibrahim,<br><br>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused.</div>
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<div dir="ltr">​As we already informed you that we have processed the refund of AED 33.65 on February 23, 2023, to your Apple Pay account, and it will take up to 14 days from this date to reflect in your account. </div>
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<div dir="ltr">If you still didn't get the refund, we request you to kindly raise charge back/objection with the Apple Pay as it is refunded from our end.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div>Best Regards ,</div>Ibrahim Abdelghaffar<div>IT Support </div>
<div>+971503908620</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743393