Subject: Ticket Assigned - Conversation with A?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 14:47:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A? A?                    Hello  I ordered form the app and the size were too big, can I retutrn the item and get smaller size in any of the stores?           06:30 PM, 13th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:34 PM, 13th Mar                   Mohammad                   I am checking the details for you.           06:38 PM, 13th Mar                   Mohammad                   Hi Amal can you confirm us the order id 8419205076?           06:40 PM, 13th Mar                     A?                    Yes           06:40 PM, 13th Mar                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Not
 e to buy a new product right away.           06:41 PM, 13th Mar                     A?                    I applied for return items on the app, how can i cancel that because i want to go to the srore my self           06:42 PM, 13th Mar                   Mohammad                   We can cancel the return request on behalf of you.           06:44 PM, 13th Mar                     A?                    Yes please do           06:44 PM, 13th Mar                   Mohammad                   Kindly confirm us if we delete the return request.           06:44 PM, 13th Mar                     A?                    Ok           06:44 PM, 13th Mar                   Mohammad                   Thank you for the confirmation.           06:45 PM, 13th Mar                   Mohammad                   We have cancelled the return request.           06:46 PM, 13th Mar                   Mohammad                   Is there anything else I can assist you with?           06:46 PM, 13th Mar             
         A?                    Thank u           06:46 PM, 13th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:47 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841241