Subject: Ticket Assigned - Conversation with ~Maroua
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 10:18:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ~Maroua ~Maroua                    Hi           01:59 PM, 13th Mar                     ~Maroua                    I lost my sukran pay refund from return delivery           02:00 PM, 13th Mar                     ~Maroua                    Yesterday it was in my account           02:00 PM, 13th Mar                     ~Maroua                    Just now I want to use I didn't find           02:00 PM, 13th Mar                     ~Maroua                    0 balance           02:00 PM, 13th Mar                     ~Maroua                    ????           02:00 PM, 13th Mar                   Mohammad                   Good Afternoon Maroua, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:01 PM, 13th Mar                     ~Maroua                    Thanks           02:01 PM, 13th Mar                     ~Maroua       
              Plz I have issues           02:01 PM, 13th Mar                     ~Maroua                    For my sukran pay           02:01 PM, 13th Mar                   Mohammad                   Could you please confirm us your order id 9418024500/           02:06 PM, 13th Mar                   Mohammad                   ?           02:06 PM, 13th Mar                     ~Maroua                    Ok one minete           02:07 PM, 13th Mar                     ~Maroua                             02:08 PM, 13th Mar                     ~Maroua                    9418024500           02:12 PM, 13th Mar                     ~Maroua                    Already I receive the refund but today I'm 0 balance still I didn't use?           02:12 PM, 13th Mar                   Mohammad                   Thank you for the confirmation.           02:14 PM, 13th Mar                     ~Maroua                    You're welcome           02:15 PM, 13th Mar                   Mohammad               
     Kindly note that we will check the issue with our tech team and will update you via the email.           02:15 PM, 13th Mar                     ~Maroua                    Okay, thanks           02:15 PM, 13th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:15 PM, 13th Mar                     ~Maroua                    Ok           02:16 PM, 13th Mar                   Mohammad                   Is there anything else I can assist you with?           02:16 PM, 13th Mar                     ~Maroua                    No           02:16 PM, 13th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:17 PM, 13th Mar                     ~Maroua                    You, too           02:17 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupserv
 ice.freshdesk.com/helpdesk/tickets/5839066