Subject: Ticket Assigned - Conversation with Kate
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 10:12:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kate Kate                    Hi           01:52 PM, 13th Mar                     Kate                    Hi           01:52 PM, 13th Mar                     Kate                    I am checking up on the delivery status for my order           01:52 PM, 13th Mar                     Kate                    I've given office address           01:52 PM, 13th Mar                     Kate                    I will leave at 4pm           01:52 PM, 13th Mar                     Kate                             01:53 PM, 13th Mar                     Kate                    Supposed to arrive today           01:53 PM, 13th Mar                     Kate                    Can you please check the status           01:53 PM, 13th Mar                   Mohammad                   Good Afternoon Kate, Thank you for contacting Max, This is Khalid, I will be happy to help yo
 u.           01:59 PM, 13th Mar                   Mohammad                   Thank you for sharing the details.           02:01 PM, 13th Mar                   Mohammad                   Kindly note that we have checked and found your order is still not shipped from our warehouse and we are really sorry for this delay.           02:02 PM, 13th Mar                   Mohammad                   We will forward the issue to the warehouse team to ship the order and to deliver it on priority.           02:03 PM, 13th Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           02:08 PM, 13th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:11 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839032