Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 09:19:54 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Landmark,<div>Still I am not yet received any mail or updates regarding my refund</div>
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<div>On Sat, Mar 11, 2023 at 4:54 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Vibin,<br><br>Thank you for reaching out to Max, and giving us the opportunity to assist you.<br>​<br>Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.</div>
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<div dir="ltr">Please note, as per the return tracking ID : RP030923002393, we can see that your items has been received at warehouse on 11/03/23.<br><br>We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund. <br><br>Once the refund of amount AED 100 will be done as a refund voucher you will get the the same via the email.<br><br>​Thank you for your understanding and cooperation with us.<br><br>Feel free to reach out to us if you need any further assistance.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5811609