Subject: Ticket Assigned - Conversation with Raza Shah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 09:18:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raza Shah Raza Shah                    Hi Good Morning           12:57 PM, 13th Mar                     Raza Shah                             12:57 PM, 13th Mar                     Raza Shah                    I suppose to receive refund transaction but still not received into my account           12:58 PM, 13th Mar                   Mohammad                   Good Afternoon Raza, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:01 PM, 13th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           01:05 PM, 13th Mar                   Mohammad                   Thank you for your patience.           01:06 PM, 13th Mar                   Mohammad                   We have checked and found that your refund of amount KWD 18.04 has been processed successfully 
 on to your My credit wallet.           01:07 PM, 13th Mar                   Mohammad                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account with your registered email address Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           01:09 PM, 13th Mar                     Raza Shah                    Is it possible to refund credits to my bank account           01:10 PM, 13th Mar                   Mohammad                   We are sorry to inform you that we are not able to transfer the amount in your bank account.           01:11 PM, 13th Mar                   Mohammad                   Also note that the My credit has not expiry date so you can use it anytime.           01:12 PM, 13th Mar                   Mohammad                   Is there anything else I can assist you with?           01:15 PM, 13th Mar         
           Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:18 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5838693