Subject: Ticket Assigned - Conversation with Z Tazkeer
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 16:01:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Z Tazkeer Z Tazkeer                    Thank you           07:35 PM, 12th Mar                     Z Tazkeer                    Can i have the details of the delivery person?           07:35 PM, 12th Mar                     Z Tazkeer                    Any contact number           07:35 PM, 12th Mar                   Mohammad                   Good Evening Tazkeer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:48 PM, 12th Mar                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           07:48 PM, 12th Mar                     Z Tazkeer                    Any contact number for delivery?           07:48 PM, 12th Mar                     Z Tazkeer                    Ohh           07:48 PM, 12th Mar              
        Z Tazkeer                    What is the procedure for returns?           07:48 PM, 12th Mar                   Mohammad                   You can return the items by creating the return request.           07:50 PM, 12th Mar                   Mohammad                   Also you can return the items by visiting the store.           07:50 PM, 12th Mar                     Z Tazkeer                    Actually i have placed the order for footwear           07:50 PM, 12th Mar                     Z Tazkeer                    Can i exchange it for some other size?           07:50 PM, 12th Mar                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           07:54 PM, 12th Mar                     Z Tazkeer                    Perfect           07:54 PM, 12th Mar                     Z Tazkeer               
      Do i get any points on placing the order?           07:54 PM, 12th Mar                   Manish                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:55 PM, 12th Mar                   Mohammad                   You will get the points on placing order is you are a registered user.           07:56 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:00 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835477