Subject: Ticket Assigned - Conversation with Rona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 15:45:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rona Rona                    I just want to change the size of my item           07:07 PM, 12th Mar                     Rona                    I get it through tabby  , is it possible           07:08 PM, 12th Mar                   Mohammad                   Good Evening Mahi, Thank you for contacting us, This is Khalid, I will be happy to help you.           07:11 PM, 12th Mar                   Mohammad                   Could you please share with us the the order id?           07:16 PM, 12th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:24 PM, 12th Mar                   Mohammad                   Hi Rona, I have not received a response from you still, please confirm if we are still connected?           07:27 PM, 12th Mar                     Rona                    Regarding
  my order , i get it from tabby but i need a larger size only           07:29 PM, 12th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           07:29 PM, 12th Mar                     Rona                             07:30 PM, 12th Mar                     Rona                    Unfortunately the size i needed is unavailable now           07:30 PM, 12th Mar                   Mohammad                   Thank you for sharing the order id.           07:33 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:34 PM, 12th Mar                     Rona                    I need size 37-38 this time . If possible i just want to change the size only . Thank you           07:37 PM, 12th Mar                   Mohammad                   We would like to inform you that in order to exchange your Centrepoint product you can visit an
 d return the product to Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           07:38 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:44 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835373