Subject: Ticket Assigned - Conversation with Sharel
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 15:39:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sharel Sharel                    Hi. I would like to return few items of my order. Can I return it at any Max store?           07:05 PM, 12th Mar                     Sharel                    I purchased the items online           07:06 PM, 12th Mar                   Mohammad                   Good Evening Sharel, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:11 PM, 12th Mar                     Sharel                    Hi. I would like to return few items of my order that I purchased online.  Can I return it at any Max store?           07:12 PM, 12th Mar                   Mohammad                   Yes you can return the item at the store but make to sure have the invoice with you.           07:19 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           07:2
 4 PM, 12th Mar                     Sharel                    Ok           07:25 PM, 12th Mar                     Sharel                    Can u cancel my return request for order no 8418565324   I will go to the store and return           07:26 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:28 PM, 12th Mar                   Mohammad                   Thank you for your patience.           07:30 PM, 12th Mar                   Mohammad                   Kindly note that we have cancelled the return request upon your request.           07:31 PM, 12th Mar                     Sharel                    I received the cancellation of the return message           07:31 PM, 12th Mar                     Sharel                    Thank you.           07:31 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           07:31 PM, 12th Mar                     Sharel  
                   Invoice is just screen shot of the payment screen right?           07:31 PM, 12th Mar                   Mohammad                   Kindly allow us some time while fetching the invoice for you.           07:32 PM, 12th Mar                   Manish                   * File attached - INVOICE_88883001147520230310.pdf *             07:34 PM, 12th Mar                   Mohammad                   Kindly find the invoice against your order.           07:35 PM, 12th Mar                     Sharel                    Thank you           07:35 PM, 12th Mar                     Sharel                    One last question.   I paid through KNET... refund will be to my bank account?           07:35 PM, 12th Mar                   Mohammad                   You will get the refund in KNET.           07:38 PM, 12th Mar                     Sharel                    Okay. Thank u for ur help.           07:38 PM, 12th Mar                     Sharel                    Have a good day   
         07:38 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:38 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835333