Subject: Ticket Assigned - Conversation with Sajid Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 14:50:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sajid Ali Sajid Ali                    Hello           06:31 PM, 12th Mar                   Mohammad                   Good Evening Sajid, Thank you for contacting Max, This is Khalid, How may I help you today?           06:35 PM, 12th Mar                     Sajid Ali                    Why r u doing this with me           06:35 PM, 12th Mar                     Sajid Ali                    I have 2 problem           06:35 PM, 12th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           06:37 PM, 12th Mar                   Mohammad                   Could you please confirm us the order id 9417090150?           06:37 PM, 12th Mar                     Sajid Ali                    One parcel not rec6           06:37 PM, 12th Mar                     Sajid Ali                    Rec           06:37 PM,
  12th Mar                     Sajid Ali                    Yes           06:37 PM, 12th Mar                     Sajid Ali                    Other return parcel not taking back           06:38 PM, 12th Mar                     Sajid Ali                    Upto 15 days           06:38 PM, 12th Mar                   Mohammad                   As per the tracking details our courier partner tried to contact you on the contact number shared when placing the order but didn't receive any response from your end.           06:39 PM, 12th Mar                   Mohammad                   The courier has now sent the items back to the warehouse.           06:39 PM, 12th Mar                   Mohammad                   Unfortunately once the items have already been initiated as a return we are unable to reship the items.           06:39 PM, 12th Mar                     Sajid Ali                    I give another number           06:40 PM, 12th Mar                     Sajid Ali                   
  I mentioned last days chatting           06:40 PM, 12th Mar                     Sajid Ali                    I am out of dubai           06:40 PM, 12th Mar                     Sajid Ali                    Returned parcel           06:41 PM, 12th Mar                   Mohammad                   The items have been received at the warehouse and the refund of amount AED 18.07 has been processed on to your My credit wallet.           06:41 PM, 12th Mar                     Sajid Ali                    Another return about trouser           06:42 PM, 12th Mar                     Sajid Ali                    2 queries I have           06:42 PM, 12th Mar                   Mohammad                   Regarding the return collection we are following with the courier team to expedite the collection process.           06:42 PM, 12th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:43 PM, 12th Mar    
                  Sajid Ali                    Ok how much time           06:44 PM, 12th Mar                   Mohammad                   We cannot assure you about the timings but will try to collect it as earliest as possible.           06:44 PM, 12th Mar                     Sajid Ali                    Please           06:45 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           06:47 PM, 12th Mar                     Sajid Ali                    No           06:47 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:50 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835042