Subject: Ticket Assigned - Conversation with Adnan Anwar
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 13:20:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adnan Anwar Adnan Anwar                    Hi           05:04 PM, 12th Mar                   Mohammad                   Good Evening Adnan, Thank you for contacting Max, This is Khalid, How may I assist you today?           05:07 PM, 12th Mar                     Adnan Anwar                    Hi Khalid hope you doing well           05:07 PM, 12th Mar                     Adnan Anwar                    I just placed an order yesterday           05:08 PM, 12th Mar                     Adnan Anwar                    And I personally checked that all were available at mirdif city center           05:08 PM, 12th Mar                     Adnan Anwar                    I just want to collect it by today If you can help me out as I have my flight tomorrow           05:09 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:10 PM, 12th Mar                   Mohammad                   Thank you for your patience.           05:11 PM, 12th Mar                   Mohammad                   We see that you have placed your order on Mar 12, 2023 and expected date of collection is today.           05:11 PM, 12th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:11 PM, 12th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           05:11 PM, 12th Mar                     Adnan Anwar                    My flight is tomorrow           05:12 PM, 12th Mar                     Adnan Anwar                    If not today can u tell your team to get it ready by tomorrow 12pm           05:12 PM, 12th Mar                     Adnan Anwar                    That would be great           05:12 PM, 12th Mar                   Mohammad                   Ok, we will forward your query to the store team to make it ready by tomorrow 12PM.           05:13 PM, 12th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:14 PM, 12th Mar                     Adnan Anwar                    Thank you Khalid           05:14 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           05:16 PM, 12th Mar                     Adnan Anwar                    No thanks for your time and consideration.           05:16 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:19 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5834400