Subject: Ticket Assigned - Conversation with Abdelrahman Elbadi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 13:18:57 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdelrahman Elbadi Abdelrahman Elbadi                    Hi  Good afternoon I want to check if my order is ready to be collected or not  9418860347 this is the order number           05:01 PM, 12th Mar                   Mohammad                   Good Evening Abdelrahman, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:07 PM, 12th Mar                     Abdelrahman Elbadi                    Hi khalid           05:08 PM, 12th Mar                     Abdelrahman Elbadi                    I want to check my order is it ready to be collected or not yet           05:09 PM, 12th Mar                     Abdelrahman Elbadi                    9418860347           05:09 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:10 PM, 12th Mar                     Abdelrahman Elbadi                    Ok           05:10 PM, 12th Mar                   Mohammad                   Thank you for your patience.           05:12 PM, 12th Mar                   Mohammad                   We see that you have placed your order on Mar 11, 2023 and expected date of collection is today.           05:12 PM, 12th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:13 PM, 12th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           05:13 PM, 12th Mar                     Abdelrahman Elbadi                    Ok thanks           05:13 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           05:16 PM, 12th Mar                     Abdelrahman Elbadi                    No  Thanks for the assist           05:17 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:18 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5834391