Subject: Ticket Assigned - Conversation with Amani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 12:58:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amani Amani                    Hello           04:39 PM, 12th Mar                     Amani                    My complaint number 5730177           04:43 PM, 12th Mar                   Mohammad                   Good Afternoon Amani, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:44 PM, 12th Mar                     Amani                    Khalid   My item was taken just now from the carrier staff           04:46 PM, 12th Mar                   Mohammad                   Thank you for sharing the complaint id.           04:46 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:46 PM, 12th Mar                     Amani                    I am waiting for the next step from your side           04:47 PM, 12th Mar                     Amani
                     Ok           04:47 PM, 12th Mar                   Mohammad                   Thank you for the clarification.           04:49 PM, 12th Mar                   Mohammad                   Kindly let us know if the courier staff have provided with any return/replacement receipt?           04:50 PM, 12th Mar                     Amani                    Nothing           04:51 PM, 12th Mar                     Amani                    He just pick up the item           04:51 PM, 12th Mar                     Amani                    +965 9490 9772           04:51 PM, 12th Mar                     Amani                    This is his number           04:52 PM, 12th Mar                   Mohammad                   The number is of courier staff?           04:52 PM, 12th Mar                     Amani                    Yes           04:52 PM, 12th Mar                   Mohammad                   Thank you for the confirmation.           04:52 PM, 12th Mar                   Mo
 hammad                   Also confirm us the date and timing of the pickup.           04:53 PM, 12th Mar                     Amani                    Today  3.38           04:53 PM, 12th Mar                   Mohammad                   Thank you for the confirmation.           04:54 PM, 12th Mar                     Amani                    I hope we can solve this matter before ramdan           04:55 PM, 12th Mar                   Mohammad                   We will follow up with the concerned team to check the status and will update you via the email.           04:55 PM, 12th Mar                     Amani                    Thank you           04:55 PM, 12th Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           04:56 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:58 PM, 12th Mar                
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