Subject: Ticket Assigned - Conversation with PRATK
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 12:22:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with PRATK PRATK                    I tried to shop but even I had put the code bug it shows that I had used it           04:02 PM, 12th Mar                     PRATK                    Hi           04:06 PM, 12th Mar                   Mohammad                   Good Afternoon Pratk, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:06 PM, 12th Mar                     PRATK                    I tried to order but it did not went so I trued 2 or 3 times           04:08 PM, 12th Mar                     PRATK                    Know what should I do           04:08 PM, 12th Mar                   Mohammad                   Could you please share with us the screenshot of the issue?           04:11 PM, 12th Mar                     PRATK                             04:11 PM, 12th Mar                   Mohammad                   T
 hank you for sending the screenshot.           04:13 PM, 12th Mar                   Mohammad                   We have checked and found that your all three orders are in verifying payment status.           04:14 PM, 12th Mar                   Mohammad                   And they are more likely to cancel automatically.           04:14 PM, 12th Mar                     PRATK                    So see this order I had done three times but I want to cancel the 2 ( 607/418) this 2 order I want to cancel it           04:14 PM, 12th Mar                     PRATK                    Ok           04:14 PM, 12th Mar                     PRATK                    And what about my shukran amount did I will get it back           04:15 PM, 12th Mar                     PRATK                    The payment git confirmed           04:16 PM, 12th Mar                   Mohammad                   Once the order stats will be updated you will be notified accordingly and the shukran amount will be credited
  back once the order will be cancelled.           04:17 PM, 12th Mar                     PRATK                    Ok           04:17 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           04:18 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:21 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5833972