Subject: Ticket Assigned - Conversation with Ambreen
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 12:21:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ambreen Ambreen                    I want to know why my order has been cancelled           04:03 PM, 12th Mar                   Mohammad                   Good Afternoon Ambreen, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:05 PM, 12th Mar                     Ambreen                    I want to know why my order has been cancelled           04:06 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:07 PM, 12th Mar                   Mohammad                   Thank you for your patience.           04:12 PM, 12th Mar                   Mohammad                   We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order thrice on 3 different days but didn't receive any respons
 e from your end.           04:13 PM, 12th Mar                   Mohammad                   Also note that the refund of amount KWD10.94 for the same has been processed on to your original mode of payment dated on 12/03/2023           04:18 PM, 12th Mar                     Ambreen                    Ok           04:18 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           04:19 PM, 12th Mar                   Mohammad                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           04:19 PM, 12th Mar                     Ambreen                    Ok noted           04:19 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:20 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk
 .com/helpdesk/tickets/5833962