Subject: Ticket Assigned - Conversation with Nikhila
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 12:07:12 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nikhila Nikhila                    Hello           03:54 PM, 12th Mar                     Nikhila                    I would like to check the status of an order           03:54 PM, 12th Mar                   Mohammad                   Good Afternoon Nikhila, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           03:55 PM, 12th Mar                     Nikhila                    Hi           03:55 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           03:55 PM, 12th Mar                     Nikhila                    I've tried to order from babyshop           03:55 PM, 12th Mar                     Nikhila                             03:56 PM, 12th Mar                     Nikhila                    Is it possible to cancel the order           03:56 PM, 12th
  Mar                   Mohammad                   Thank you for sharing the details.           03:56 PM, 12th Mar                     Nikhila                    First two times I received this message from babyshop           03:56 PM, 12th Mar                     Nikhila                    Sorry, your payment didn't go through. Please try again at https://babyshop.app.link/6SvVourE6xb. Please contact your bank if any amount has been debited.           03:56 PM, 12th Mar                     Nikhila                    Then I tried 3rd time .           03:56 PM, 12th Mar                   Mohammad                   Kindly note that we have checked and found that your orders are under verifying payment and they are more likely to cancel automatically.           03:56 PM, 12th Mar                     Nikhila                    Message is like this           03:57 PM, 12th Mar                     Nikhila                    Your payment for order 9419067009 is being processed, and it may t
 ake up to an hour. We'll notify you when your order is confirmed.           03:57 PM, 12th Mar                     Nikhila                    So I need to knwo all these orders are placed?           03:57 PM, 12th Mar                     Nikhila                    Ok           03:57 PM, 12th Mar                     Nikhila                    ?           03:58 PM, 12th Mar                   Mohammad                   Kindly note that the order are more likely to cancel automatically.           03:59 PM, 12th Mar                   Mohammad                   Once the status will change you will be notified accordingly.           03:59 PM, 12th Mar                     Nikhila                    Ok. Noted           04:00 PM, 12th Mar                     Nikhila                    If they cancel automatically no problem           04:00 PM, 12th Mar                     Nikhila                    Now again I received messages for other orders too           04:00 PM, 12th Mar                
      Nikhila                    Your payment for order 9419072468 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           04:01 PM, 12th Mar                     Nikhila                    Your payment for order 9419068026 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           04:01 PM, 12th Mar                   Mohammad                   As we already informed you once the status will change you will be notified accordingly.           04:01 PM, 12th Mar                     Nikhila                    Ok.           04:02 PM, 12th Mar                     Nikhila                    What if all the orders are placed? Is there any way to cancel in that case           04:02 PM, 12th Mar                   Mohammad                   If all the order will be confirmed then you can only cancel the order once it will be out for delivery.           04:03 PM, 12th Mar                   Mohamm
 ad                   But it is not seems like that all the order will be confirmed.           04:04 PM, 12th Mar                     Nikhila                    Ok           04:04 PM, 12th Mar                     Nikhila                    Thanks for the information           04:04 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           04:05 PM, 12th Mar                     Nikhila                    No. Thank you. Will contact if incase I need cancelation for orders           04:05 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           04:06 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5833862