Subject: Ticket Assigned - Conversation with Dr.Farah
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 11:20:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr.Farah Dr.Farah                    9418266612 order no           02:50 PM, 12th Mar                     Dr.Farah                    Hello           02:56 PM, 12th Mar                   Mohammad                   Good Afternoon Farah, Thank you for contacting Max, This is Khalid, I will be happy to help you.           03:06 PM, 12th Mar                     Dr.Farah                    Good afternoon           03:07 PM, 12th Mar                     Dr.Farah                    My refund of Max items for order no  9418266612 has not been processed till now           03:07 PM, 12th Mar                     Dr.Farah                    I wanted it in Shukran Pay           03:07 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           03:08 PM, 12th Mar                     Dr.Farah                  
   Ok           03:09 PM, 12th Mar                   Mohammad                   I am still checking the details.           03:12 PM, 12th Mar                   Mohammad                   Thank you for your patience.           03:13 PM, 12th Mar                   Mohammad                   Please note, as per the return tracking ID : RP030923003650, we can see that your items has been received at warhouse on 11/03/23.           03:13 PM, 12th Mar                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           03:14 PM, 12th Mar                   Mohammad                   Once the refund of amount AED 103.5 will be done, it will be instantly refunded back to your My credit wallet.           03:14 PM, 12th Mar                     Dr.Farah                    Ok           03:15 PM, 12th Mar                     Dr.Farah                    So it
  will take 1-2 more days ?           03:15 PM, 12th Mar                   Mohammad                   Yes           03:17 PM, 12th Mar                     Dr.Farah                    Ok           03:18 PM, 12th Mar                   Mohammad                   Is there anything else I can assist you with?           03:18 PM, 12th Mar                     Dr.Farah                    No           03:18 PM, 12th Mar                     Dr.Farah                    Thats it           03:18 PM, 12th Mar                     Dr.Farah                    Thank you           03:18 PM, 12th Mar                     Dr.Farah                    Have a nice day           03:18 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:19 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5833494