Subject: Ticket Assigned - Conversation with Shanu??
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 09:25:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shanu?? Shanu??                    Hi my order number is 9418599748           01:05 PM, 12th Mar                     Shanu??                    I was suppose to receive my order yesterday           01:05 PM, 12th Mar                   Mohammad                   Good Afternoon Shanu, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           01:10 PM, 12th Mar                   Mohammad                   Thank you for sharing the order id.           01:13 PM, 12th Mar                   Mohammad                   V           01:13 PM, 12th Mar                   Mohammad                   Sorry for the previous response.           01:14 PM, 12th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           01:14 PM, 12th Mar                   Mohammad                   Thank you for your patience.           01:15 PM, 12th Mar                   Mohammad                   As per the tracking details your order is out for delivery today.           01:16 PM, 12th Mar                     Shanu??                    I got the same message yesterday as well           01:16 PM, 12th Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           01:16 PM, 12th Mar                     Shanu??                    No one made the attempt to contact me or to deliver the product           01:17 PM, 12th Mar                     Shanu??                    It’s not the first time it’s happening to me           01:17 PM, 12th Mar                     Shanu??                    Without even attempt I get the message that product couldn’t be delivered           01:18 PM, 12th Mar                     Shanu??                    I am waiting for the delivery since morning           01:18 PM, 12th Mar                     Shanu??                    I placed an order just because it says next day delivery           01:19 PM, 12th Mar                   Mohammad                   We are sorry for this delay.           01:20 PM, 12th Mar                     Shanu??                    Can you please update me the status atleast           01:20 PM, 12th Mar                   Mohammad                   We will forward your query to the delivery team to expedite the delivery.           01:20 PM, 12th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:20 PM, 12th Mar                     Shanu??                    I hope I receive my order ASAP           01:21 PM, 12th Mar                   Mohammad                   We will try our best to deliver your order on time.           01:21 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           01:24 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5832751