Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 08:34:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:12 PM, 12th Mar                     User                    I have an order and i would like to cancel two items and replace them with two other items           12:13 PM, 12th Mar                   Md                   Dear customer Good morning, Thank you for contacting us. My name is Mohamed I will be happy to help you!           12:18 PM, 12th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           12:24 PM, 12th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:27 PM, 12th Mar                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           1
 2:30 PM, 12th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:33 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5832396