Subject: New Reply Received - Conversation with Elliece
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 10:47:33 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Elliece  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/neUdyx7Zy95dYA6phrGsDQ~~/AALN9wA~/RgRl7Y_APVcDc3BjQgpkCkBcDGQsLY19Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear team, <br>
<br>
Please be noted that the mentioned shipment is out for delivery and will be delivered today at the soonest. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Ali Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/3/2023 1:31 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5813782] - Conversation with Elliece<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Hi Team,</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem"> </div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Kindly find the cx contact number as shared by the cx as follows : </div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Cx contact number : 0503855169</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Kindly arrange the delivery asap.<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Mar 4, 2023<br>
Order ID: 9417408106<br>
Tracking ID: SD010026771<br>
<br>
Cx address : <a href="https://maps.google.com/maps?q=24.07794380188,52.644420623779" rel="noreferrer">https://maps.google.com/maps?q=24.07794380188,52.644420623779</a>
</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">
<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: Above mentioned order shipped from our side on Mar 4, 2023 but still not delivered to the customer.<br>
<br>
We request you to kindly deliver the order on priority.<br>
<br>
Regards,<br>
Mohammad Khalid</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 8 Mar at 7:58 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<br>
<span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Mar 4, 2023<br>
Order ID: 9417408106<br>
Tracking ID: SD010026771</span>
</div>

<div dir="ltr"><span class="separator">​</span></div>

<div dir="ltr"><span class="separator">Cx address : <a href="https://maps.google.com/maps?q=24.07794380188,52.644420623779" rel="noreferrer">https://maps.google.com/maps?q=24.07794380188,52.644420623779</a> </span></div>

<div dir="ltr">
<br>
<span class="separator">Assistance Required: Need urgent delivery<br>
<br>
Issue Description: Above mentioned order shipped from our side on Mar 4, 2023 but still not delivered to the customer.<br>
<br>
We request you to kindly deliver the order on priority.<br>
<br>
Regards,<br>
Mohammad Khalid</span><br>
 </div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/dE0nj3iHqmlACRjIC3XVHw~~/AALN9wA~/RgRl7Y_APlcDc3BjQgpkCkBcDGQsLY19Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813782