Subject: Ticket Assigned - Conversation with me_simmi ?
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 15:42:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with me_simmi ? me_simmi ?                    Hi           07:12 PM, 10th Mar                     me_simmi ?                    Return items were collected but 1 itwm was missed           07:13 PM, 10th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:18 PM, 10th Mar                   Mohammad                   Could you please confirm us the order id 9418020499?           07:22 PM, 10th Mar                     me_simmi ?                    Yes           07:22 PM, 10th Mar                     me_simmi ?                    I wasn't at home when delivery guy came.. n he didn't check all 7 items count           07:23 PM, 10th Mar                   Mohammad                   We have checked and found there is two return request for the total 8 item in
  your order.           07:25 PM, 10th Mar                     me_simmi ?                    Yes           07:25 PM, 10th Mar                   Mohammad                   And how many items driver has picked from you.           07:29 PM, 10th Mar                     me_simmi ?                    There r 7 items for return right           07:29 PM, 10th Mar                     me_simmi ?                    6 he had picked           07:30 PM, 10th Mar                   Mohammad                   Thank you for the confirmation.           07:31 PM, 10th Mar                   Mohammad                   Kindly note we will check the the same with the courier team and will update you via the email.           07:32 PM, 10th Mar                     me_simmi ?                    Ok           07:32 PM, 10th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:32 PM, 10th Mar                   Mohammad   
                 Is there anything else I can assist you with?           07:37 PM, 10th Mar                     me_simmi ?                    Nothing else fr now           07:37 PM, 10th Mar                     me_simmi ?                    Thanks           07:37 PM, 10th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:41 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5824567