Subject: Ticket Assigned - Conversation with Kia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 15:04:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kia Kia                    I keep hearing the Same thing Everyday. How hard can it be to track my items and sort this foolishness out.           06:50 PM, 10th Mar                     Kia                    No one is reaching out to me unless I reach out 1st. My patience has worn out. The manager is not good because if you have a customer that’s dissatisfied in your service it shouldn’t take this long for the manager to be in touch even though the customer is requesting this.           06:51 PM, 10th Mar                   Mohammad                   Good Evening Kia, Thank you for contacting us, This is Khalid, I will be happy to help you.           06:55 PM, 10th Mar                   Mohammad                   We sincerely apologize for any inconvenience caused to you.           06:58 PM, 10th Mar                   Mohammad                   Kindly note that your issue has already been escalated to the concerned team to arrange a call back.           06:58 PM, 10th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:59 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           07:01 PM, 10th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:04 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5824375