Subject: Ticket Assigned - Conversation with Shameena Mujeeb
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 14:38:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shameena Mujeeb Shameena Mujeeb                    Hi           05:39 PM, 10th Mar                     Shameena Mujeeb                    Myborder disnt gonthey           05:39 PM, 10th Mar                     Shameena Mujeeb                    My order didn’t go thruogh           05:40 PM, 10th Mar                     Shameena Mujeeb                    Also my shukran pay wallet nw zero           05:40 PM, 10th Mar                     Shameena Mujeeb                    It will come to account once the transy didnt successful           05:40 PM, 10th Mar                   Mohammad                   Good Evening Shameena, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           05:42 PM, 10th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:44 PM, 10th Mar                   Mohammad                   Thank you for your patience.           05:48 PM, 10th Mar                   Mohammad                   Kindly note we have checked and found your order status is on verifying payment and it is more likely to cancel automatically.           05:49 PM, 10th Mar                     Shameena Mujeeb                    So           05:49 PM, 10th Mar                     Shameena Mujeeb                    Shukran pay wallet?           05:49 PM, 10th Mar                   Mohammad                   If you use any amount from the shukran pay wallet it will be refunded back to your shukran wallet once the order will be cancelled.           05:55 PM, 10th Mar                     Shameena Mujeeb                    K           05:55 PM, 10th Mar                     Shameena Mujeeb                    Thank u           05:55 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           05:57 PM, 10th Mar                     Shameena Mujeeb                    One more thing           05:57 PM, 10th Mar                     Shameena Mujeeb                    When i am trying to shop from online if contain both express and mormal Shipping the order not going to take place           05:58 PM, 10th Mar                     Shameena Mujeeb                    Showing error           05:58 PM, 10th Mar                     Shameena Mujeeb                    Only i can choose click and collect but i couldnt choose delivered to my home           05:59 PM, 10th Mar                     Shameena Mujeeb                    This issue started when u introduce expreaa shipping           05:59 PM, 10th Mar                     Shameena Mujeeb                    And ots very difficult for us           06:00 PM, 10th Mar                     Shameena Mujeeb                    Even max also same issue           06:00 PM, 10th Mar                     Shameena Mujeeb                    Ao many times called and gave complaint           06:00 PM, 10th Mar                     Shameena Mujeeb                    But no issue           06:00 PM, 10th Mar                   Mohammad                   Could you please share with us the screen recording of the issue so that we can check and assist you accordingly.           06:06 PM, 10th Mar                     Shameena Mujeeb                    * File attached - File.mp4 *             06:07 PM, 10th Mar                   Mohammad                   Thank you for sharing the concern.           06:10 PM, 10th Mar                   Mohammad                   Kindly let me check it.           06:11 PM, 10th Mar                   Mohammad                   We request you to kindly remove the out of stock items from your order and then try to pace the same.           06:15 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           06:21 PM, 10th Mar                     Shameena Mujeeb                    No problem checked tat too           06:22 PM, 10th Mar                     Shameena Mujeeb                    In stock der is 10 More           06:22 PM, 10th Mar                     Shameena Mujeeb                    But if we mix bith express ans norma Shiping itema Only showing this issue           06:22 PM, 10th Mar                     Shameena Mujeeb                    Otherwisw i can order           06:22 PM, 10th Mar                   Mohammad                   In this condition we request you to kindly place the order separately.           06:24 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           06:26 PM, 10th Mar                     Shameena Mujeeb                    Its the issue           06:28 PM, 10th Mar                     Shameena Mujeeb                    As a customer its difficult           06:29 PM, 10th Mar                     Shameena Mujeeb                    Y u introduce tat facility           06:29 PM, 10th Mar                     Shameena Mujeeb                    We no newd           06:29 PM, 10th Mar                     Shameena Mujeeb                    Otherwise it is very easy to order and next day only getting our orser           06:29 PM, 10th Mar                     Shameena Mujeeb                    Still it is showing verifying           06:30 PM, 10th Mar                     Shameena Mujeeb                    So pls cancel           06:31 PM, 10th Mar                   Mohammad                   We will forward it to our concerned team to make changes accordingly.           06:32 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           06:35 PM, 10th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:38 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5824260