Subject: Ticket Assigned - Conversation with Shobha
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 13:40:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shobha Shobha                             05:21 PM, 10th Mar                     Shobha                    Can you pls tell me the status? I get it today?           05:21 PM, 10th Mar                   Mohammad                   Good Evening Shobha, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:23 PM, 10th Mar                   Mohammad                   We request you to kindly share with us your order id so that we can assist you accordingly.           05:25 PM, 10th Mar                   Mohammad                   In your screenshot it is not mentioned.           05:26 PM, 10th Mar                     Shobha                    Ok           05:26 PM, 10th Mar                   Mohammad                   And with your contact number we are not able to locate the order.           05:26 PM, 10th Mar                 
     Shobha                             05:26 PM, 10th Mar                     Shobha                    First one           05:27 PM, 10th Mar                     Shobha                    Contact no. 0507609818           05:27 PM, 10th Mar                   Mohammad                   Thank you for sharing the order id,.           05:27 PM, 10th Mar                     Shobha                    Ol           05:27 PM, 10th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:27 PM, 10th Mar                   Mohammad                   Thank you for your patience.           05:29 PM, 10th Mar                   Mohammad                   As per the tracking details your order is arrived at the collection location.           05:29 PM, 10th Mar                   Mohammad                   We request you to kindly visit the location and collect the order.           05:29 PM, 10th Mar                     Shobha                
     Thanks           05:30 PM, 10th Mar                   Mohammad                   Have you received and validation code regarding the same.           05:30 PM, 10th Mar                   Mohammad                   *any           05:30 PM, 10th Mar                   Mohammad                   Caused the validation code is necessary to collect the order.           05:31 PM, 10th Mar                     Shobha                    Yesterday night we visited the location and it wasn't available           05:31 PM, 10th Mar                     Shobha                             05:31 PM, 10th Mar                     Shobha                    We received only this message           05:31 PM, 10th Mar                   Mohammad                   Thank for the confirmation.           05:32 PM, 10th Mar                   Mohammad                   We will forward the issue to the concerned team to check the order status and we will udpate you via the email [email-masked]           05:33 P
 M, 10th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:34 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           05:36 PM, 10th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:40 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5823953