Subject: Ticket Assigned - Conversation with Rejan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 12:39:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rejan Rejan                             04:16 PM, 10th Mar                     Rejan                    Its not out for delivery still           04:16 PM, 10th Mar                     Rejan                    I told you its mt day off today and i can  collect it  today anyhow           04:17 PM, 10th Mar                   Mohammad                   Good Evening Rejan, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:22 PM, 10th Mar                   Mohammad                   Thank you for your patience.           04:25 PM, 10th Mar                   Mohammad                   As we already informed you that we escalated your issue to the delivery team and we are following up with them to deliver your order on priority.           04:26 PM, 10th Mar                   Mohammad                   We request you to
  kindly allow us some time so that we can do the needful for you.           04:26 PM, 10th Mar                     Rejan                    I want my order delivered today is that possible?           04:26 PM, 10th Mar                   Mohammad                   We cannot assure you about the date and timings but will try to deliver it as earliest as possible.           04:27 PM, 10th Mar                     Rejan                    Its already 3 days i am waiting for it and still you are not sure for delivery?           04:28 PM, 10th Mar                   Mohammad                   We are really sorry for this delay.           04:29 PM, 10th Mar                   Mohammad                   Kindly note that we are following up with the delivery team and we will update you via the email once any update will receive.           04:30 PM, 10th Mar                     Rejan                    Email since 2 days you are telling this but i got not a single email from center point? Is it 
 how you treat with customer??           04:31 PM, 10th Mar                     Rejan                    ?           04:31 PM, 10th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           04:32 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           04:34 PM, 10th Mar                   Mohammad                   We will do our best to deliver the order on priority.           04:35 PM, 10th Mar                   Mohammad                   Is there anything else I can assist you with?           04:36 PM, 10th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:38 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/
 helpdesk/tickets/5823622