Subject: Ticket Assigned - Conversation with Azad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 15:42:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Azad Azad                    Hello           07:12 PM, 09th Mar                   Mohammad                   Good Evening Azad, Thank you for contacting us, This is Khalid, How may I assist you today?           07:16 PM, 09th Mar                     Azad                    Hi Khalid           07:16 PM, 09th Mar                     Azad                    I have credit on my centrepoint app           07:17 PM, 09th Mar                     Azad                    I added items on my app           07:17 PM, 09th Mar                     Azad                    When I tried to complete the purchase it shows error           07:17 PM, 09th Mar                   Mohammad                   Could you please share with us the error screenshot so that we can check and assist you accordingly?           07:19 PM, 09th Mar                     Azad                    Plea
 se hold           07:19 PM, 09th Mar                   Mohammad                   Please, take your time.           07:22 PM, 09th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:28 PM, 09th Mar                     Azad                    Hi           07:28 PM, 09th Mar                     Azad                    Yes           07:28 PM, 09th Mar                   Mohammad                   Is your issue resolved or not?           07:30 PM, 09th Mar                   Mohammad                   Kindly let us know.           07:30 PM, 09th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:36 PM, 09th Mar                     Azad                    Yes           07:36 PM, 09th Mar                     Azad                    I am trying to put something in the cart           07:36 PM, 09th Mar                     Azad                 
    Could you please hold for another 5 -10min           07:36 PM, 09th Mar                   Mohammad                   Sorry to inform you but we could not hold for so long.           07:41 PM, 09th Mar                   Mohammad                   We request you to kindly get back to us when your issue still persist and we will be happy to help you.           07:41 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:41 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5819982