Subject: Ticket Assigned - Conversation with +971 50 997 2521
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 14:50:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with +971 50 997 2521 +971 50 997 2521                    This was the first time that Ive ordered to you.           06:21 PM, 09th Mar                     +971 50 997 2521                    And this will be the last time!!!           06:21 PM, 09th Mar                     +971 50 997 2521                    My order supposed to be delivered since yesterday!! I keep calling since yesterday and no any update regarding my order!!           06:21 PM, 09th Mar                     +971 50 997 2521                    What a waste of time ordering in your company!!           06:22 PM, 09th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:22 PM, 09th Mar                     +971 50 997 2521                    My son's birthday today and what ive ordered 
 is for him!!           06:22 PM, 09th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly.           06:23 PM, 09th Mar                     +971 50 997 2521                    9418096620           06:24 PM, 09th Mar                     +971 50 997 2521                    IF YOU CAN'T DELIVER MY ORDER TODAY, JUST CANCEL IT AND I DONT NEED IT ANYMORE!!!!           06:24 PM, 09th Mar                   Mohammad                   Thank you for sharing the order id.           06:25 PM, 09th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           06:25 PM, 09th Mar                   Mohammad                   Thank you for your patience.           06:27 PM, 09th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order on March 8 but without success.           06:28 PM, 09th Ma
 r                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           06:28 PM, 09th Mar                     +971 50 997 2521                    FOR WHAT REASON???           06:30 PM, 09th Mar                     +971 50 997 2521                    IM IN MY OFFICE. I HAVE TO LEAVE AT 7PM., SHOULD I GIVE MY HOME ADDRESS AND IT WILL BE DELIVERED TODAY???           06:30 PM, 09th Mar                   Mohammad                   We cannot assure you about the date and timings but will try to deliver it as earliest as possible.           06:32 PM, 09th Mar                     +971 50 997 2521                    Q1 MALL MANAGEMENT OFFICE AL WARQA 1.           06:32 PM, 09th Mar                   Mohammad                   Is this office address?           06:37 PM, 09th Mar                     +971 50 997 2521                    Yes           
 06:39 PM, 09th Mar                     +971 50 997 2521                    Deliver it anytimw           06:39 PM, 09th Mar                     +971 50 997 2521                    Deliver it till night.           06:40 PM, 09th Mar                     +971 50 997 2521                    The nator will be here only.           06:40 PM, 09th Mar                   Mohammad                   We will try to deliver it as earliest as possible.           06:40 PM, 09th Mar                     +971 50 997 2521                    If you cant deliver until 9pm, cancel my order.           06:41 PM, 09th Mar                   Mohammad                   Kindly note that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           06:42 PM, 09th Mar                   Mohammad                   But we will try our best to deliver it as earliest as possible.           06:42 PM, 09th Mar                     +971 50 997 2521                    
 Is it my problem? It is not my problem at all!!           06:42 PM, 09th Mar                   Mohammad                   Kindly allow us some time so that we can forward the issue to the delivery team.           06:43 PM, 09th Mar                     +971 50 997 2521                    2 days already i keep waiting. Your delivery team and customer service are the worst ive ever encountered! Other companies are not like yours.           06:43 PM, 09th Mar                     +971 50 997 2521                    Imagine wasting my time to call your team and cannot provide the numbers of delivery team??           06:44 PM, 09th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           06:46 PM, 09th Mar                   Mohammad                   We are also sorry to inform you that we are unable to provide you the driver's number as we do not have the
  same with us.           06:46 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:49 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5819618