Subject: Ticket Assigned - Conversation with Bilqeez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 12:46:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bilqeez Bilqeez                    Hello           04:29 PM, 09th Mar                     Bilqeez                    Good evening           04:30 PM, 09th Mar                     Bilqeez                    I placed an order yesterday before downloading the app           04:30 PM, 09th Mar                     Bilqeez                    And saw that delivery will take place today           04:31 PM, 09th Mar                     Bilqeez                    But was called yesterday for the delivery which I was not available           04:31 PM, 09th Mar                     Bilqeez                    The reason I’m texting now is that I’ll be needing the number of the delivery person to know the time my stuffs will be delivered today cos I need to be available to receive the order           04:32 PM, 09th Mar                     Bilqeez                    Thanks           04:32 PM, 09th Mar                     Bilqeez                    Weve shipped your order 9418134491 with AWB FC030823003409. Please click here to track :https://centrepoint.app.link/JKBBqWGSZxb           04:33 PM, 09th Mar                   Mohammad                   Good Afternoon Bilqeez, Thank you for contacting us, This is Khalid, I will be happy to help you.           04:34 PM, 09th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order on March 08 but without success.           04:35 PM, 09th Mar                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           04:35 PM, 09th Mar                     Bilqeez                    Amman street,Abdullah Abdul Rasool Building,behind Nmc Alnahda 2 Dubai           04:36 PM, 09th Mar                     Bilqeez                    Flat 102           04:36 PM, 09th Mar                     Bilqeez                    Floor 1           04:36 PM, 09th Mar                     Bilqeez                    Building number           04:37 PM, 09th Mar                     Bilqeez                    They should let me know around the time it will be delivered           04:38 PM, 09th Mar                   Mohammad                   Thank you for sharing the details.           04:39 PM, 09th Mar                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           04:39 PM, 09th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:39 PM, 09th Mar                     Bilqeez                    Okay thanks           04:41 PM, 09th Mar                   Mohammad                   Is there anything else I can assist you with?           04:42 PM, 09th Mar                     Bilqeez                    No thanks           04:45 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:45 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818676