Subject: Ticket Assigned - Conversation with Hind
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 12:11:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hind Hind                    Hello           03:55 PM, 09th Mar                     Hind                    Please I made an order is had been a while know, I don't know how many days now  But still nothing           03:55 PM, 09th Mar                     Hind                    I did not receive it           03:55 PM, 09th Mar                     Hind                    Here is the order number           03:56 PM, 09th Mar                     Hind                    #9416191497           03:57 PM, 09th Mar                   Mohammad                   Good Afternoon Hind, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:01 PM, 09th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:05 PM, 09th Mar                     Hind                    Hello I sent
  my number order  Please update me, and tell me what isthe issue           04:05 PM, 09th Mar                     Hind                    Alright           04:05 PM, 09th Mar                   Mohammad                   Thank you for your patience.           04:06 PM, 09th Mar                   Mohammad                   As per the order details it is ready for pickup at the store Al Ghurair Mall.           04:07 PM, 09th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           04:07 PM, 09th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:07 PM, 09th Mar                   Mohammad                   If you did not receive the SMS you can consider this conversation as proof of collection.           04:09 PM, 09th Mar                     Hind            
         I did not receive any sms  Even in the app, nothing.  it is written in the app placed that's it  Anyway, we will get it   Thank you very much           04:09 PM, 09th Mar                   Mohammad                   Is there anything else I can assist you with?           04:10 PM, 09th Mar                     Hind                    That's all  Thank you so much           04:10 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:10 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818420