Subject: Ticket Assigned - Conversation with Ali Javed Tihami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 12:08:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ali Javed Tihami Ali Javed Tihami                    Hi           03:50 PM, 09th Mar                     Ali Javed Tihami                    Oder 9417720972           03:51 PM, 09th Mar                     Ali Javed Tihami                    Waiting for my refund           03:51 PM, 09th Mar                     Ali Javed Tihami                    Pleas let me know status           03:51 PM, 09th Mar                   Mohammad                   Good Afternoon Ali, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           04:00 PM, 09th Mar                     Ali Javed Tihami                    Mr. Khalid as you can under order number above was cancelled ladies bag waiting for refund on my bank card           04:01 PM, 09th Mar                     Ali Javed Tihami                    another for shoes retrun and payment mode
  used centrepoint wallet but still not update           04:02 PM, 09th Mar                     Ali Javed Tihami                    may i know the status           04:02 PM, 09th Mar                   Mohammad                   Please note, as per the return tracking ID : RP030723004069, we can see that your items has been collected from you on 08/03/23.           04:02 PM, 09th Mar                   Mohammad                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           04:02 PM, 09th Mar                     Ali Javed Tihami                    ok noted           04:03 PM, 09th Mar                   Mohammad                   Once the refund of amount AED 66 will be done, it will be refunded back to your My credit wallet instantly.           04:03 PM, 09th Mar                     Ali Javed Tihami
                     what about ladies bag was cancelled by centrepoint last week           04:04 PM, 09th Mar                     Ali Javed Tihami                    noted with thanks           04:04 PM, 09th Mar                   Mohammad                   Regarding the refund of amount AED77 of your bag it is already refunded to your original mode of payment dated on 3/6/23.           04:04 PM, 09th Mar                     Ali Javed Tihami                    yes recieved thanks           04:05 PM, 09th Mar                   Mohammad                   Is there anything else I can assist you with?           04:06 PM, 09th Mar                     Ali Javed Tihami                    thank you so much Mr. Khalid           04:06 PM, 09th Mar                     Ali Javed Tihami                    have a nice day           04:06 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.       
     04:08 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818409