Subject: Ticket Assigned - Conversation with Jitheshraj
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:34:49 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jitheshraj Jitheshraj                    HI           02:37 PM, 09th Mar                   Mohammad                   Good Afternoon Jiteshraj, Thank you for contacting Max, This is Khalid, How may I assist you today?           02:52 PM, 09th Mar                     Jitheshraj                    just i want know what about my order i will get today or not           02:52 PM, 09th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           02:53 PM, 09th Mar                     Jitheshraj                    ok           02:53 PM, 09th Mar                   Mohammad                   I am still checking.           02:57 PM, 09th Mar                   Mohammad                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           02:59 PM, 09th 
 Mar                     Jitheshraj                    how many days need your team solve this issue           03:00 PM, 09th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           03:04 PM, 09th Mar                     Jitheshraj                    JUST I NEED SIMPLE ANSWER WHEN SOLVE THIS ISSUE           03:04 PM, 09th Mar                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           03:15 PM, 09th Mar                     Jitheshraj                    TODAY I CAN GET OR NOT           03:16 PM, 09th Mar                   Mohammad                   Kindly note that we are not sure about the order delivery date and timing but will let you know once any update will receive.           03:23 PM, 09th Mar                     Jitheshraj                    no need any deli
 very just make pack what i order, i will collect from deira city center branch           03:25 PM, 09th Mar                   Mohammad                   We are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           03:26 PM, 09th Mar                   Mohammad                   Is there anything else I can assist you with?           03:29 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:33 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818203