Subject: Ticket Assigned - Conversation with Sally AlGodami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:28:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sally AlGodami Sally AlGodami                    Hello           02:43 PM, 09th Mar                     Sally AlGodami                    I have some return items that are not picked till now           02:44 PM, 09th Mar                     Sally AlGodami                    They are submitted like 3 weeks ago           02:44 PM, 09th Mar                   Mohammad                   Good Afternoon Sally, Thank you for contacting us, This is Khalid, I will be happy to help you.           02:53 PM, 09th Mar                     Sally AlGodami                    Good afternoon           02:53 PM, 09th Mar                     Sally AlGodami                             02:53 PM, 09th Mar                     Sally AlGodami                    This order most of the return items are not picked up till now           02:54 PM, 09th Mar                   Mohammad      
              Thank you for sharing the order id,.           02:55 PM, 09th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           02:55 PM, 09th Mar                     Sally AlGodami                    And this order the refund for returned items should be 165 not 149 .. i think one item price is missed           02:55 PM, 09th Mar                     Sally AlGodami                             02:55 PM, 09th Mar                   Mohammad                   I am checking the details. Kindly stay with me.           02:58 PM, 09th Mar                     Sally AlGodami                    Sure           02:59 PM, 09th Mar                   Mohammad                   In the order id 9414909831 kindly confirm us the names of the items which are still with you.           03:03 PM, 09th Mar                     Sally AlGodami                    Ok i will mark them           03:05 PM, 09th Mar                   Mohammad              
      Hi, I'm not getting a response from you. Are we still connected?           03:09 PM, 09th Mar                     Sally AlGodami                             03:14 PM, 09th Mar                     Sally AlGodami                             03:14 PM, 09th Mar                     Sally AlGodami                             03:14 PM, 09th Mar                     Sally AlGodami                    Only thise picked up           03:15 PM, 09th Mar                     Sally AlGodami                    The rest are not           03:15 PM, 09th Mar                   Mohammad                   Thank you for sharing the details.           03:16 PM, 09th Mar                   Mohammad                   Kindly note that we will check the details and let you know via the email.           03:16 PM, 09th Mar                   Mohammad                   Kindly share with us your email id.           03:16 PM, 09th Mar                     Sally AlGodami                    [email-masked]   
         03:21 PM, 09th Mar                   Mohammad                   Thank you for sharing the email id.           03:21 PM, 09th Mar                     Sally AlGodami                    For this order also the short of 16 aed is not picked and not refunded           03:21 PM, 09th Mar                   Mohammad                   Sure we will check and update you via the same email id.           03:22 PM, 09th Mar                   Mohammad                   Is there anything else I can assist you with?           03:24 PM, 09th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:27 PM, 09th Mar                     Sally AlGodami                    Thanks           03:28 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818166