Subject: Ticket Assigned - Conversation with Elliece
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 15:16:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Elliece Elliece                    Where is my order           06:57 PM, 08th Mar                     Elliece                    9417408106           06:58 PM, 08th Mar                   Mohammad                   Good Evening Elliece, Thank you for contacting us, This is Khalid, I will be happy to help you.           06:59 PM, 08th Mar                   Mohammad                   Thank you for sharing the order id.           07:00 PM, 08th Mar                     Elliece                    Hello           07:00 PM, 08th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:00 PM, 08th Mar                     Elliece                    Ok           07:00 PM, 08th Mar                   Mohammad                   Thank you for your patience.           07:01 PM, 08th Mar                   Mohammad
                    We have checked and found that our delivery team tried to deliver your order but without success.           07:01 PM, 08th Mar                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           07:01 PM, 08th Mar                     Elliece                    It is the same address           07:01 PM, 08th Mar                     Elliece                    Nobody contacted me           07:02 PM, 08th Mar                     Elliece                    https://maps.google.com/maps?q=24.07794380188,52.644420623779           07:02 PM, 08th Mar                     Elliece                    I am unaware of this?           07:02 PM, 08th Mar                     Elliece                    Nobody contacted           07:02 PM, 08th Mar                     Elliece                    Me           07:02 PM, 08th Mar              
        Elliece                    I have been waiting on this item since Monday           07:03 PM, 08th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           07:04 PM, 08th Mar                   Mohammad                   We can understand your disappointment here.           07:04 PM, 08th Mar                   Mohammad                   We will forward this issue to the deliver team to make sure not to repeat this mistake again.           07:05 PM, 08th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:05 PM, 08th Mar                     Elliece                    When will I get this           07:05 PM, 08th Mar                     Elliece                    I need this item for Friday morning           07:05 PM, 08th Mar                   Mohammad                   We will try our best to deliver your order.           07:06 
 PM, 08th Mar                     Elliece                    I need it to be delivered tomorrow           07:06 PM, 08th Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           07:06 PM, 08th Mar                     Elliece                    Please I ordered for a function           07:07 PM, 08th Mar                     Elliece                    Or I will have to cancel           07:07 PM, 08th Mar                   Mohammad                   We will try to deliver it as earliest as possible. We request you to kindly allow us some time so that we can forward your issue to the delivery team.           07:09 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           07:11 PM, 08th Mar                     Elliece                    I just need you to update me           07:11 PM, 08th Mar                     Elliece                    As to when I will receive my
  item           07:11 PM, 08th Mar                   Mohammad                   We cannot assure you about the timings but will try to make it ready for collection it as earliest as possible.           07:12 PM, 08th Mar                   Mohammad                   *deliver           07:14 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:16 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813782