Subject: Ticket Assigned - Conversation with Nour
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 14:50:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nour Nour                    Can’t you just send me another one?           06:34 PM, 08th Mar                   Mohammad                   Good Evening Nour, Thank you for contacting us, This is Khalid, How may I assist you today?           06:41 PM, 08th Mar                   Mohammad                   Thank you for your patience           06:45 PM, 08th Mar                   Mohammad                   We would like to inform you that we have refunded you the amount of AED16.83 against the damaged item as a goodwill gesture.           06:46 PM, 08th Mar                   Mohammad                   You do not need to return the item.           06:46 PM, 08th Mar                   Mohammad                   Also note that the amount may take upto 7-14 days to reflect in your account.           06:47 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           06:47 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:50 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813602