Subject: Ticket Assigned - Conversation with Moovi
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 14:27:17 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Moovi Moovi                    Hlo           06:01 PM, 08th Mar                   Mohammad                   Good Evening Moovi, Thank you for contacting Max, This is Khalid, How may I assist you today.           06:03 PM, 08th Mar                     Moovi                    I orderd one bag           06:04 PM, 08th Mar                     Moovi                    Aftr the payment....one messg delvrd that it has been canceld due the reasn of out of stock           06:04 PM, 08th Mar                     Moovi                    When i checked its available one piece on ful prize           06:04 PM, 08th Mar                     Moovi                    When i orderd on offer prize der is one piece left           06:05 PM, 08th Mar                     Moovi                    Aftr 3 hr msg came its been out of stock and while i was checking its on ful prize 
 and stock is there           06:05 PM, 08th Mar                     Moovi                    Whats this?           06:06 PM, 08th Mar                     Moovi                             06:07 PM, 08th Mar                     Moovi                             06:07 PM, 08th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           06:08 PM, 08th Mar                   Mohammad                   Could you please share with us the item link so that we can check and assist you further/           06:08 PM, 08th Mar                     Moovi                    https://www.maxfashion.com/ae/en/p/164241619           06:08 PM, 08th Mar                   Mohammad                   Thank you for sharing the link.           06:10 PM, 08th Mar                   Mohammad                   Thank you for your patience.           06:12 PM, 08th Mar                     Moovi                    Ur welcm..pls updt           06:13 PM, 08th Mar  
                  Mohammad                   Kindly note that we are providing you the compensation voucher of AED 14.5           06:13 PM, 08th Mar                   Mohammad                   Which you can use with us on your next purchase.           06:13 PM, 08th Mar                     Moovi                    Thats not ur compemsation actualy           06:14 PM, 08th Mar                     Moovi                    Dats my money....which u wer return back to me           06:14 PM, 08th Mar                     Moovi                    Am asking dat u have stock that prodct....den u cncld ma ordr           06:14 PM, 08th Mar                     Moovi                    And put it for ful prize           06:15 PM, 08th Mar                     Moovi                    Why this hapnd           06:15 PM, 08th Mar                   Mohammad                   This happens when the item is not in the condition of selling due to quality issue.           06:16 PM, 08th Mar                
    Mohammad                   As all the products goes to the quality check at the warehouse before it shipped.           06:16 PM, 08th Mar                     Moovi                    Den why the item is in stock now?           06:17 PM, 08th Mar                     Moovi                    Yu should not sold it in ful prize when the item is not in the conditiom of selling           06:18 PM, 08th Mar                   Mohammad                   We can understand your disappointment here.           06:20 PM, 08th Mar                   Mohammad                   Kindly note that we will check the item availability with the warehouse team           06:20 PM, 08th Mar                   Mohammad                   If it is not in condition of selling we will get it removed from the website.           06:21 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           06:24 PM, 08th Mar                   Mohammad                   It w
 as a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:26 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813408