Subject: Ticket Assigned - Conversation with Nive
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 14:05:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nive Nive                    Hi           05:48 PM, 08th Mar                     Nive                    I had returned 3 dresses on Monday and I want to know about the refund           05:48 PM, 08th Mar                   Mohammad                   Good Evening Nive, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:53 PM, 08th Mar                     Nive                    Hi Khaled           05:55 PM, 08th Mar                     Nive                             05:56 PM, 08th Mar                     Nive                             05:56 PM, 08th Mar                     Nive                    I want an update on my return request           05:56 PM, 08th Mar                   Mohammad                   Thank you for sharing the details.           05:58 PM, 08th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:59 PM, 08th Mar                     Nive                    Okay           05:59 PM, 08th Mar                   Mohammad                   Thank you for your patience.           06:00 PM, 08th Mar                   Mohammad                   Please note, as per the return tracking ID : RP030523003661, we can see that your items has been received at warehosue on 07/03/23.           06:00 PM, 08th Mar                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           06:00 PM, 08th Mar                     Nive                    Okay           06:00 PM, 08th Mar                   Mohammad                   Once the refund of amount AED 235 will be done, it will be credited to your My credit wallet instantly.           06:01 PM, 08th Mar                     Nive                    Okay           06:01 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           06:03 PM, 08th Mar                     Nive                    No that’s it thanks           06:03 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:04 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813246