Subject: Ticket Assigned - Conversation with Sanobar Vazir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 13:10:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sanobar Vazir Sanobar Vazir                    Hi           04:47 PM, 08th Mar                     Sanobar Vazir                    I ordered 2 handbag purses online           04:47 PM, 08th Mar                     Sanobar Vazir                    And it got paid by my debit card  but later showed it did not process           04:48 PM, 08th Mar                     Sanobar Vazir                    Can you pls check if the order is placed or not           04:48 PM, 08th Mar                     Sanobar Vazir                    Coz my cart basket shows empty           04:49 PM, 08th Mar                     Sanobar Vazir                    Thank you for your order. Order 9418143351 for Celeste Quilted Tote Bag with ... +1more item(s) for AED  202.0 is confirmed. Expect delivery by 10-03-2023.           04:49 PM, 08th Mar                     Sanobar Vazir       
              Your payment for order 9418143306 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           04:50 PM, 08th Mar                     Sanobar Vazir                    Sorry, Order 9418143306 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/fyMGF5LMZxb           04:50 PM, 08th Mar                   Mohammad                   Good Evening Sanobar, Thank you for contacting us, This is Khalid, I will be happy to help you.           04:51 PM, 08th Mar                     Sanobar Vazir                    Thank you pls help           04:52 PM, 08th Mar                   Mohammad                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9418143306  was not placed successfully.           04:55 PM, 08th Mar                   Mohammad                   Whenever this happens our system trie
 s to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9418143351.           04:55 PM, 08th Mar                   Mohammad                   The payment has been captured only once from your account which is for the new successfully placed order 9418143351           04:55 PM, 08th Mar                     Sanobar Vazir                    Means only 1 handbag I will buy?           04:56 PM, 08th Mar                   Mohammad                   There are 2 items in your  successfully placed order 9418143351.           05:00 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           05:05 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:09 PM, 08th Mar                     Sanobar Vazir                    Then it's correct
            05:09 PM, 08th Mar                     Sanobar Vazir                    ?           05:09 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5812835