Subject: Ticket Assigned - Conversation with Rika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 12:36:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rika Rika                    Hihi           04:00 PM, 08th Mar                     Rika                    Hi           04:00 PM, 08th Mar                     Rika                    Hi           04:00 PM, 08th Mar                     Rika                    These are my returned items , it was already refunded but I'm trying to use if bcz I wanna place new order,but I can't use my refund ?           04:01 PM, 08th Mar                     Rika                             04:02 PM, 08th Mar                     Rika                             04:02 PM, 08th Mar                     Rika                             04:02 PM, 08th Mar                     Rika                    Hi           04:02 PM, 08th Mar                     Rika                    Hi           04:02 PM, 08th Mar                     Rika                    Hi           04:02 PM, 08th Mar  
                    Rika                    Hi           04:02 PM, 08th Mar                     Rika                    Hi           04:02 PM, 08th Mar                     Rika                    Hi           04:02 PM, 08th Mar                   Mohammad                   Good Afternoon Rika, Thank you for contacting us, This is Khalid, How may I assist you today?           04:04 PM, 08th Mar                     Rika                    These are my returned items , it was already refunded but I'm trying to use if bcz I wanna place new order,but I can't use my refund ?           04:05 PM, 08th Mar                     Rika                             04:05 PM, 08th Mar                     Rika                             04:05 PM, 08th Mar                     Rika                             04:05 PM, 08th Mar                     Rika                    Khalid help me???           04:05 PM, 08th Mar                   Mohammad                   Thank you for sharing the concern.        
    04:07 PM, 08th Mar                     Rika                    Help me with this           04:08 PM, 08th Mar                     Rika                    Plz           04:08 PM, 08th Mar                   Mohammad                   Could you please share with us the error screen shot of the issue so that we can check and assist you accordingly?           04:08 PM, 08th Mar                     Rika                             04:09 PM, 08th Mar                     Rika                             04:09 PM, 08th Mar                     Rika                             04:09 PM, 08th Mar                     Rika                    I returned and refund but I didn't found it while my purchasing           04:10 PM, 08th Mar                     Rika                    ?           04:10 PM, 08th Mar                   Mohammad                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account with your registered email ad
 dress Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           04:16 PM, 08th Mar                   Mohammad                   Kindly follow the above steps and let us know if you still facing the issue in using the My credit balance.           04:17 PM, 08th Mar                     Rika                    Did you check my account and there is my refund           04:17 PM, 08th Mar                   Mohammad                   We have checked and found that you have received the refund of amount AED 59 against the return in your order id 9416827981           04:24 PM, 08th Mar                     Rika                    How about other returns           04:25 PM, 08th Mar                     Rika                    96+59+54           04:26 PM, 08th Mar                     Rika                    Can u check all my refund are available now to purchase plz           04:26 PM, 08th Mar           
         Mohammad                   We will check and update you via the email [email-masked].           04:27 PM, 08th Mar                     Rika                    Yes plx           04:27 PM, 08th Mar                     Rika                    Bfr it was not like this           04:28 PM, 08th Mar                     Rika                    Can you check it for me           04:28 PM, 08th Mar                     Rika                    Plz           04:28 PM, 08th Mar                   Mohammad                   We can understand but we will check and if will not found will forward it to the tech team to check the issue and will update you via the email.           04:32 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           04:34 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:36 PM, 08th Mar        
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