Subject: Ticket Assigned - Conversation with Rose An
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 12:30:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rose An Rose An                    Where is my order? It supposed to be delivered yesterday           04:03 PM, 08th Mar                     Rose An                    Order numbern9417808146           04:04 PM, 08th Mar                   Mohammad                   Good Afternoon Rose, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           04:05 PM, 08th Mar                     Rose An                    I did not request for reschedule delivery yesterday           04:05 PM, 08th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:10 PM, 08th Mar                     Rose An                    Pls Check           04:11 PM, 08th Mar                   Mohammad                   Thank you for your patience.           04:11 PM, 08th Mar                   Mohammad
                    Kindly accept our apologies for this delay.           04:12 PM, 08th Mar                   Mohammad                   Kindly note that we will forward your issue to the courier team to expedite your order delivery.           04:12 PM, 08th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:12 PM, 08th Mar                     Rose An                    I did not request for rescheduling of delivery yesterday           04:12 PM, 08th Mar                   Mohammad                   We can understand you disappointment here.           04:15 PM, 08th Mar                   Mohammad                   kindly allow us some time so that we can do the needful for you.           04:15 PM, 08th Mar                   Mohammad                   Is there anything else I can assist you with?           04:17 PM, 08th Mar                     Rose An                    What did you do??!   
         04:17 PM, 08th Mar                     Rose An                    Did you call the courier?!           04:18 PM, 08th Mar                     Rose An                    Did you try to ask them if they can deliver it today?           04:18 PM, 08th Mar                   Mohammad                   Kindly note that we will forward this issue to the courier team via email and we will update you through the email.           04:22 PM, 08th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           04:29 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5812526