Subject: New Reply Received - Re: Your order invoice is attached
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 09:31:47 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div dir="auto">Dear Support Team,</div>
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<div dir="auto">How its due to usage issue without checking the quality, Atleast check your item quality and confirm it usage damage. </div>
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<div dir="auto">I kindly request your team to take it and check  properly. again im telling you i dont want exchange the item, also i cannot use this item anymore because the quality is poor. kindly arrange to take it back for your inspection.</div>
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<div>On Wed, 8 Mar 2023 at 1:26 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Misbah,<br><br>Thank you for contacting Splash.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>As we already informed you that we have been notified by the concern team that it seems the damage due to usage issue and it's exceed the 14 days return period as well. </div>
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<div dir="ltr">Hence we are sorry to inform you we will not be able to return it back and really sorry will not be able to assist you further in this regard.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks and Regards<br>MISBAH PTP<br>Mob          : +971 568552789(UAE),<br>                     +91 7511111774(IND).<br>Email ID  : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>Skype ID: Misbahmizs<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742055